Hotels & Accommodation Providers

Hello EveryoneIt is wonderful to see so much activity beginning to show as hotels and other hospitality businesses begin the gradual process of reopening.  This is a welcome relief as we emerge from a long lockdown winter and please may it be sustainable!As you have probably noticed, I’ve been updating my website with a new look and my logo, courtesy of Peter MacDonald of Design Bloke (https://www.designbloke.co.uk/).  First stage now done and I will be adding more content over the next few weeks.To celebrate the relaunch of my website, ISEE DETAILS

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Hotels & Accommodation Providers

Hello EveryoneOver the past few days, it has been encouraging to see small chinks of light coming through regarding Coronavirus, in terms of the level of infections, hospital admissions and of course, our hope – vaccinations.  Please let the good news continue to come through, as we look towards our national leaders across the 4 nations of the UK giving us the ‘roadmaps’ out of lockdown.But, this has come at a heavy price for the hospitality, with continued lockdown and, as I’m sure you will agree, a very fragile future,SEE DETAILS

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Hotels & Accommodation Providers

Hello EveryoneWorking with a Previous ClientIt was a delight to be working again with a previous client.  Paid 2 visits (adhering to all the COVID Secure protocols) to their fantastic, luxury 4* property in Ayrshire in the beautiful south west Scotland.The immediate tasks were the following:> simplify the rate structure in light of the COVID19 trading environment> tidy up the various software tools (property management system (PMS); channel manager (CM); 3rd party booking platforms)> deliver additional training with the hotel’s Reservation CoordinatorIt is entirely understandable that the various software toolsSEE DETAILS </...

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Hotels & Accommodation Providers

Completion of PMS ProjectJust off the phone one of my clients.  They own a 20 bedroom hotel in Livingston and wanted my assistance in moving over to a new Property Management System (PMS).  The new software went live last week.  It was a hard push but we got there in the end.So, what did I do for them:> Review of the configuration requirements of the PMS software chosen by the client> Developed best practice notes accordingly to fully optimise the solution for the benefit of the hotel> Using best practice,SEE DETAILS

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Hotels & Accommodation Providers

Hello EveryoneHope you, your family and teams are keeping safe and well.  Yet again, this past week has proved very challenging for hospitality businesses across the UK.  However, as ever, our sector has continued to prove their resilience and ability to adapt to the changing trading environment, promoting the COVID Secure message!  Yet, hard questions are being asked about how long can many businesses can survive?  Many are now considering ‘hibernating’ their business until next year and ‘bed down’ through the winter.  Some might not open at all come 2021. SEE DETAILS </span...

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