Privacy Policy
Farren Hotel Advisors are committed to protecting and respecting your privacy.

This privacy policy applies to the Farren Hotel Advisors website at farrenhotelsupport.co.uk. (the “Website”). We at Farren Hotel Advisors take your privacy seriously. This policy covers the collection, processing and other use of personal data under the General Data Protection Regulations (“GDPR”).  This Policy explains when and why we collect personal information about visitors to our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may make changes to this privacy policy at any time. Any changes we may make will be updated on this page, so please check back regularly. Your continued use of our website will constitute your agreement to and any changes. If you have any questions about this privacy policy or our privacy practices of your personal data, please email us – info@farrenhotelsupport.co.uk.

Information Collected From You

When you visit our website, we may use cookies to collect and store your personal data about your computer, including your IP address, location, browser type and history and how you use our website. This information may be combined with other information you provide to us.  Please read our cookie policy for further information.

Information You May Provide Us

  • When you visit our website   
  • Complete an online enquiry form or any forms on our website    Contact us by email or telephone   
  • Social networks

How This Information Is Used

  • To improve your browsing experience by personalising the website
  • To enable your use of the website and its services
  • To provide you with the services that you request
  • To enable us to assist you with enquiries
  • Send you email notifications and information which you have specifically requested

Who Has Access To Your Information?

We will not sell your information with third parties for marketing purposes. We may share your contact details with our Partners if you are enquiring about a specific service.  However, we will seek your permission before doing this.  We are committed to protecting your personal details and information when you register with us.

Security Of Your Personal Data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information in compliance with current DPA & GDPR regulations. We will store all the personal information you provide on secure (password- and firewall- protected) servers. We will establish that all data processors are compliant with UK & EU Regulations. All electronic transactions you make to or receive from us will be encrypted using SSL technology. Our website has a security certificate, so your data is protected. Having an SSL certificate shows our visitors we have a trustworthy online presence and enables us to securely take online payments and store confidential data using our website. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Your Rights

The DPA and GDPR give you the right to access information held about you by us. Please contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can email us at info@farrenhotelsupport.co.uk.  There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of you requesting the data. You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to unsubscribe of the use of your personal data for marketing purposes.) You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to exercise ‘your right to be forgotten’ and that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by emailing us at info@farrenhotelsupport.co.uk. This privacy policy has been compiled so as to comply with current DPA & future GDPR legislation (24th May 2018), so far as we are aware. If you have any questions regarding this privacy policy, please contact us.