Privacy Policy
Neil Farren (trading as 'Farren') is committed to protecting and respecting your privacy.

This privacy policy applies to my website at farrenhotelsupport.co.uk. (the “Website”). I take your privacy seriously. This policy covers the collection, processing and other use of personal data under the General Data Protection Regulations (“GDPR”).  This Policy explains when and why I collect personal information about visitors to our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. I may make changes to this privacy policy at any time. Any changes I may make will be updated on this page, so please check back regularly. Your continued use of my website will constitute your agreement to and any changes. If you have any questions about this privacy policy or my privacy practices of your personal data, please email me – info@farrenhotelsupport.co.uk.

Information Collected From You

When you visit my website, I may use cookies to collect and store your personal data about your computer, including your IP address, location, browser type and history and how you use my website. This information may be combined with other information you provide to us.  Please read my cookie policy for further information.

Information You May Provide

  • When you visit my website   
  • Complete an online enquiry form or any forms on my website    Contact me by email or telephone   
  • Social networks

How This Information Is Used

  • To improve your browsing experience by personalising the website
  • To enable your use of the website and its services
  • To provide you with the services that you request
  • To enable us to assist you with enquiries
  • Send you email notifications and information which you have specifically requested

Who Has Access To Your Information?

I will not sell your information with third parties for marketing purposes. I may share your contact details with my Partners if you are enquiring about a specific service.  However, I will seek your permission before doing this.  I am committed to protecting your personal details and information when you register with me.

Security Of Your Personal Data

I will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information in compliance with current DPA & GDPR regulations. I will store all the personal information you provide on secure (password- and firewall- protected) servers. I will establish that all data processors are compliant with UK & EU Regulations. All electronic transactions you make to or receive from us will be encrypted using SSL technology. My website has a security certificate, so your data is protected. Having an SSL certificate shows my visitors that I have a trustworthy online presence and enables me to securely take online payments and store confidential data using my website. Of course, data transmission over the internet is inherently insecure, and I cannot guarantee the security of data sent over the internet.

Your Rights

The DPA and GDPR give you the right to access information held about you by me. Please contact me by email if you wish to request confirmation of what personal information I hold relating to you. You can email me at info@farrenhotelsupport.co.uk.  There is no charge for requesting that I provide you with details of the personal data that I hold. I will provide this information within one month of you requesting the data. You may instruct me not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or I will provide you with an opportunity to unsubscribe of the use of your personal data for marketing purposes.) You have the right to change the permissions that you have given me in relation to how I may use your data. You also have the right to exercise ‘your right to be forgotten’ and that I cease using your data or that I delete all personal data records that I hold relating to you. You can exercise these rights at any time by emailing me at info@farrenhotelsupport.co.uk. This privacy policy has been compiled so as to comply with current DPA & future GDPR legislation (24th May 2018), so far as I am aware. If you have any questions regarding this privacy policy, please contact me.